Crowne Plaza Hotel - Niagara Falls

300 Third Street, Niagara Falls, United States, 14303  show map
 4 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
^

Crowne Plaza Hotel - Niagara Falls

Paid Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

A la carte restaurant

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Overview

The 4-star Crowne Plaza Hotel boasts close proximity to Oakes Garden Theatre, Journey Behind the Falls and Dracula's Haunte Castle just 1.9 km away.

Crowne Plaza Hotel is 30 minutes' walk from the center of Niagara Falls.

Crowne Plaza Hotel can be reached in 10 minutes by car from International airport.

Rooms

Some of the non-smoking hotel rooms feature flat-screen TV, climate control, a laptop-compatible safe, IDD telephone and a writing desk as well as coffee/tea makers, a microwave and a fridge. For more comfort a shower, free toiletries and a hairdryer are provided.

Eat & Drink

Guests will enjoy American cuisine of T.G.I. Friday's, which is about 50 meters away.

Services

Corporate travelers are free to use a meeting room, computers and a copier offered on site.

Relax

A special menu and a game room are available for guests with children. A fitness centre and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid public parking is possible on site.

Number of rooms:   392.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Pets allowed (limited amount or weight)
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Bicycle storage
  • Coffee shop
  • Vending machines
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Children's menu
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Beach chairs
  • Casino
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room facilities

  • Air conditioning
  • Individual heating
  • Soundproofed rooms
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  4 pm

Check-out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Hotel - Niagara Falls Niagara Falls location
Show big map »

Hotel Address:

300 Third Street, Niagara Falls, United States, 14303

Get directions
City Center
  • Niagara Falls
    1.3 mi
Airports
Train Stations
  • Niagara Falls Amtrak
    2.4 mi
  • Train Stations
    400 ft
  • Bus stop
    400 ft
Restaurants
  • T.G.I. Friday's (cuisine: American)
    100 ft
  • Starbucks
    100 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    392

Rooms and availability

How to reach hotel

hotel Crowne Plaza Hotel - Niagara Falls Niagara Falls location
Show big map »

Hotel Address:

300 Third Street, Niagara Falls, United States, 14303

Get directions
City Center
  • Niagara Falls
    1.3 mi
Airports
Train Stations
  • Niagara Falls Amtrak
    2.4 mi
  • Train Stations
    400 ft
  • Bus stop
    400 ft
Restaurants
  • T.G.I. Friday's (cuisine: American)
    100 ft
  • Starbucks
    100 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    392

Crowne Plaza Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

Popular areas

Convention centers

Amusement

  • 360 Rainbow Assoc - 1000 ft
  • Thrill Ride Niagara - 1400 ft

Monuments and Landmarks

Museums

Universities, Institutes

  • Schools First - 700 ft

Medical care and Hospitals

  • Niagara Falls Mem Med Center - 3300 ft

Local attractions

  • Criminals Hall of Fame - 5000 ft
    5751 Victoria Avenue, Niagara Falls
  • Skylon Tower - 1.0 mi
    5200 Robinson Street, Niagara Falls
  • Niagara's Fury - 1.2 mi
    6650 Niagara Pkwy, Niagara Falls
  • Rock Legends Wax Museum - 5100 ft
    5020 Centre Street, Niagara Falls
  • Louis Tussaud's Waxworks - 1.1 mi
    5907 Victoria Avenue, Niagara Falls

Near the hotel

  • Niagara Aerospace Museum - 400 ft
    Niagara Falls International Airport, Niagara Falls
  • Daredevil Museum of Niagara Falls - 1200 ft
    309 Rainbow Boulevard at Third Street, Niagara Falls
  • Bridal Veil Falls - 1500 ft
    Niagara Falls, NY
  • Niagara Wax Museum of History - 1600 ft
    303 Prospect Street, Niagara Falls
  • The Falls Wedding Chapel - 900 ft
    240 Rainbow Boulevard, Niagara Falls
  • Niagara Falls State Park - 1500 ft
    Prospect St, Niagara Falls
  • Niagara Falls - 1900 ft
    Robert Moses Parkway, Niagara Falls

Restaurants nearby

  • T.G.I. Friday's - 100 ft

    Address: 300 3rd St
    Phone: 716-282-2580

    60% likes this, based on 270 reviews
    Cuisine: American

  • The Western Door: A Seneca Steakhouse - 500 ft

    Address: 310 Fourth Street
    Phone: 716-299-1100

    75% likes this, based on 105 reviews

  • Seneca Niagara Casino Buffet - 600 ft

    Address: 310 Fourth Street
    Phone: 716 299 1100

    65% likes this, based on 141 reviews
    Cuisine: American

  • Starbucks - 100 ft

    Address: 300 3rd St
    Phone: (212) 987-4555

    76% likes this, based on 69 reviews

  • Thunder Falls Buffet Restaurant - 500 ft

    Address: 310 Fourth street

    51% likes this, based on 86 reviews
    Cuisine: American

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    392
Hotels nearby
Cities nearby

Crowne Plaza Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza

Average guest rating

7.4out of 10
Very good
Based on 84 reviews

Rating by category:

Rooms
8.1
Value
6.7
Location
8.0
Service
8.0

Guest reviews

  • Couple
    10.0

    I really enjoyed staying there. Its right across the st from the casino and within walking distance from the falls.

  • Family with children
    7.0

    location worked out to be good was close by the casino where we could walk across a bridge and that was it

    very few signs directing you to the places in the lobby level.

  • Older travelers
    10.0

    I liked the fact that I didn't have to check out til noon; I liked the people; and I liked the proximity to the casino.

  • Older travelers
    7.8

    That the hotel was right across the street from the Casino

  • Couple
    7.4

    Location and amenities in the room

    Thin walls, ice near the rooms 24/7-noisy.

  • Group of friends
    7.8

    Lobby and Hotel Room were very receptive..location to Falls Us and Canada and border crossings extremely convenient..not much else in the immediate area..

    3rd. floor,where our room located,was not clean,had not been vacuumed when we arrived late AM and had not been vacuumed as we left 2 days later..litter/garbage that had been thrown on that floor & table across from elevator had not been picked up while we were there.....Upon returning to our room after 4 PM,our room had not been cleaned,so asked staff cleaning other room for fresh supplies and made our beds and washed glasses ourselves..This was not the staff's vault as they were very accommodative and willing to help while obviously under a very stressful schedule..Not enough staffing obviously for that day????

  • Older travelers
    10.0

    The hotel was beautiful and very clean - staff was very helpful and friendly.

    The only bad thing about the stay was that you have to pay $5 a day for parking on the premises.

  • Family with children
    7.0

    Location great, short stroll to the falls and Seneca casino

    No fridge as standard in room. Fridge that was provided on request looked battered and door could not open properly. Surprised that Carpark was chargeable separately. Most hotels in this area offer free parking for guests.

  • Older travelers
    9.6

    The hotel was clean and comfortable. The staff was courteous and friendly. I also liked the location of the hotel and the fact that they have a later check out time.

    Check in took a little longer than we expected.

  • Couple
    7.0

    The Crowne at Niagara Falls, NY was comfortable and well-situated. Most of the staff was polite and helpful. However, at check-out early in the morning, the "asst. hotel manager" was inexperienced and unprofessional. His rudeness at the reception desk was not characteristic of the customer service provided world-wide by the Crowne Plaza Hotel staff. I wish the hotel would look into providing this particular person training on the company policies. Rest was great!

  • Family with children
    7.8

    Housekeeping was trying to be very helpfull .. Other than that front desk horrible service

    I called to advise that I was arriving to make sure I had 2 rooms that I had booked, I was told that they could not give me 2 queen beds because when u book through a 3rd party you get the left overs of whatever is available!! And they only had King beds and I had no choice. If I would have know that I would have not booked through a 3rd party and would have gone to the Seneca which is a better hotel. The person that answered my call was not professional and very nasty of to what my options where!! Which were none.

  • Older travelers
    7.4

    the beds were comfortable; the room was clean; the coffee was good; the view was excellent

    I requested a nonsmoking room. They gave me a smoking room and said there were no other rooms available. They did not tell me that when I made my reservation - after driving 13 hours I didn't feel like I had a choice. I complained. They said they would send someone with an "oxidizing" machine (?) I think that's what they called it. But no one ever showed up. My hair and clothes smelled like smoke during my entire visit to Niagara Falls. When I got home I noticed that even my suitcases smelled like smoke. It would have been a wonderful stay except for that. I should have been told when making the reservation that the only vacancy was a smoking room - the staff seemed to not care. It was a big deal to me and my husband.

  • Group of friends
    7.4

    Good location within easy walking distance to the Falls and Goat Island. Spacious comfortable room, excellent beds.

  • Couple
    10.0

    The Sheraton at the Falls was conveniently located - bus stop was 2 blocks away, Seneca Casino was directly across, and most of all, Starbucks as in the premises. The staff was also very accommodating. We arrived too early ( 7:30 a.m) for check-in, but they allowed us to leave our luggage with the bell services. To kill time, the Niagara Falls tour service was available at the concierge desk. We ended up doing an "tourist" task before relaxing to our room at 2p.m -- yes, we got early check-in too.

  • Older travelers
    10.0

    Everyone was very friendly!

    One tiny little thing that is not even worth complaining about -- I went to make a cup of tea and there was no cups for hot tea/coffee.

How to reach hotel

hotel Crowne Plaza Hotel - Niagara Falls Niagara Falls location
Show big map »

Hotel Address:

300 Third Street, Niagara Falls, United States, 14303

Get directions
City Center
  • Niagara Falls
    1.3 mi
Airports
Train Stations
  • Niagara Falls Amtrak
    2.4 mi
  • Train Stations
    400 ft
  • Bus stop
    400 ft
Restaurants
  • T.G.I. Friday's (cuisine: American)
    100 ft
  • Starbucks
    100 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    392